Cannot connect to license server system (-15,xxx)

Cannot connect to license server system (-15,xxx)

Cannot connect to license server system (-15,xxx)

Error message: Cannot connect to license server system. The license server manager (lmgrd) has not been started yet, the wrong port@host or license file is being used, or the
port or hostname in the license file has been changed.

Error message

Cannot connect to license server system.
 The license server manager (lmgrd) has not been started yet,
 the wrong port@host or license file is being used, or the
 port or hostname in the license file has been changed.
Feature:  SeeSAR
Server name: abc-107751
License path: @abc-107751:/usr/local/seesar-10.2-Linux-x64/*.lic:
FlexNet Licensing error:-15,570. System Error: 115 "Operation now in progress"

Solution

Most probably there is a communication problem between the client computer (where you run the tool) and the license server machine.

But first, just to double check: is the license server up and running? Please send us all available logs (lmadmin.log or lmgrd.log, BIOSOLVE.log), and the effective license file that is used by the license server.

The customer (you) is allowed to alter the used port; by default this is a port automatically chosen from the range 27000-27009. If you are using a different port, you have to specify this in the license source. So, if e.g. you chose 23456 as the lmgrd/lmadmin port, you would have to use 23456@my_license_server as the license source. Also, the customer is allowed to alter the name of the server, please ask your system administrator, which is the correct name to reach the license server.

Oftentimes, firewall settings lead to problems in network communication. Please ask your administrator, whether the license server is reachable from your machine by that name via the concerning ports. Maybe you have to use a fully qualified name or the IP instead.

Make sure that you can connect to the license server machine from the execution machine. Ask your system administrator whether the license server machine is accessible via the user defined or default tcp ports 27000-27009. Moreover, there is an internal tcp connection on the license server machine between the main license server "lmadmin" / "lmgrd" and the assisting so called vendor daemon process "BIOSOLVE" that uses an arbitrary port. For further details see ports used by the license server.

Both ports have to be freely accessible through a firewall.

Still stuck?