Support

One of BioSolveIT’s most important missions is to provide you with premium support, helping you to make the very best of our software products. You can help us to help you by providing us with vital feedback from your point of view.

You can also find additional useful information in our Knowledge Base.

Please feel free to share with us any of your experiences (good or bad), send us bugs you detect, or offer suggestions about further improvements to our software.

The following form will send your request directly to the BioSolveIT support team. Enter at least your email address and your question or problem description in the 'message' area. Other details (optional) could help the support team process your request more efficiently though. If at all possible, you can also attach a compressed package containing, for example, input and output files or the error text – this helps us best of all to accurately reproduce your scenario and quickly get back to you with help!

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When you submit your data, we will use them in accordance with the terms of our privacy policy.