License server machine is down or not responding (-96,xxx)

Error message

License server machine is down or not responding.
 See the system administrator about starting the license server system, or
 make sure you're referring to the right host (see LM_LICENSE_FILE).
Feature:  SeeSAR
Hostname:  srv310010
License path: /Users/joe/Downloads/biosolveit_server_srv310010.lic:
FlexNet Licensing error:-96,7

Solution

The specified server computer (the line “hostname” in the error message above) is unknown, switched off or not reachable in the network.

• Make sure, that you don’t have a typo for the server name in the license file. The server name in your license file may be edited by the customer without invalidating the license file.
• Make sure, that the server computer is online and “visible” in the network for your computer. Ask your system administrator to check this.
• Try using the server’s ip address instead of the server name in the license file.
• Try using a fully qualified domain name, e.g. srv310010.mytherapeutix.com instead of only srv310010.