Cannot find license file (-1,xxx)

Cannot find license file (-1,xxx)
Error message: Cannot find license file. The license files (or license server system network addresses) attempted are listed below. Use LM_LICENSE_FILE to use a different license file, or contact your software provider for a license file.

Error message

Cannot find license file.
 The license files (or license server system network addresses) attempted are listed below.
 Use LM_LICENSE_FILE to use a different license file, or contact your software provider
 for a license file.
Feature:  FTrees
Filename:  C:/Program Files/knime-v5.0/bin/Windows-x64/knime/plugins
    /com.biosolveit.ftrees.tool_win64_6.2.0.202007010844/tool\*.lic
License path: C:/Program Files/knime-v5.0/bin/Windows-x64/knime/plugins
    /com.biosolveit.ftrees.tool_win64_6.2.0.202007010844/tool\*.lic;
FlexNet Licensing error:-1,359. System Error: 2 "No such file or directory"

Solution

Specify a valid license file or server by one of the following means:

  • For our tools with a graphical user interface (e.g. SeeSAR, infiniSee), start the tool, open the license settings dialog and follow the hints.
  • For all tools (except PoseView) just copy the license file into the executable directory.
  • For all tools set one of the environment variables BIOSOLVE_LICENSE_FILE or LM_LICENSE_FILE to a license source, which can be one of
    • a license file with “.lic” extension
    • a directory containing one or more license files
    • a license server, prepended by “@”, e.g. “@license”
    • a license server with port specification, e.g. “56700@license”
    • a combination of each above, separated by “;” (for windows) or “:” (for linux/mac)

Still stuck?